Monday, August 9, 2010

Weird Customer of the Day

Not a pharmacy customer, but still one of those head scratchers... no, one of those where you bash your head in the wall repeatedly.

Woman comes to the counter with a cart and four gift cards. She insists on putting ten bucks on each card and that I must ring them up separately.

Okay, whatever, I'll indulge you.

I then ring up the rest of her items for a total of thirty something bucks... when she gives me the gift cards I just rang up as payment.

Now what in the hell would possess someone to do that? It happened three days ago and I still cannot figure out even an illogical thinking process.

Any ideas?

9 comments:

Grumpy, M.D. said...

Maybe she's a bimbo?

DisasterCh1ck said...

One word: paranoia.

buying with the gift cards leaves no trace back to the customer. Small amounts are more likely to fly under the radar (I know, $40 is small too, but I'm not saying she's entirely sane, just working under her own version of paranoid logic).

So, did she buy something interesting like fertilizer? Rubbing alcohol or ammonia? H202? Subversive literature [ha! impossible given where you work]

Phathead said...

Nope, nothing unusual. Just a whack job.

Matito said...

I've had a customer like that at my store who did a similar thing. Every time she came through my line (which was almost every time she came in the store, don't know why she liked me), she had a week's worth of groceries, along with a gift card that she always got $50 on. When it came time to pay her $120 or so, she would pull another gift card or two out of her purse and pay for it.

After a few times, I started to catch on that she did this every time and I began to watch more closely. First, I wanted to see if she was using the gift card she had just bought to pay for it (not that it would do anything, since it would only cover the card itself), but she didn't, as we typically put gift cards, phone cards, greeting cards, etc. in a brown paper bag then hand them to the customer. After a few months, though, she never came back to the store. I have, however, seen her at the store right around the corner from my house that I shop at (different store from the one where I work).

I still can't figure out why she did this. I even asked my manager and a few other supervisors to see if maybe there was something I was missing, and none of them had any clue either. Some people are just... special.

Anonymous said...

If she insisted that you needed to ring up the items separately could it be that she needed individual receipts for some reason? Could she have been buying items for four different people?

The gift card thing I have no answer for but ringing up separately would make sense to me if she needed individual receipts.

Anonymous said...

My first hunch is that it has something to do with a stolen credit card. I'm not sure about the details but since others have commented they see the same thing it make me think something is up.

Phathead said...

She paid for the gift cards in cash. There were no credit card involved and it was for like bread and a few greeting cards.

Nothing odd.

Anonymous said...

This could be money laudering. This was covered recently in WAG's internal employee training. Small transactions to fly under the radar. Purchase items with gift cards make them virtually untraceable.

Anonymous said...

So incredibly bizarre! A local gas station chain gives you 'points' that are redeemable for free/discount items if you purchase gift cards of $50 - $100. I've seen people buy those and then turn around and use them to buy things... maybe this lady somehow thinks that works everywhere?