Saturday, January 5, 2008

The Hospitals Are Out To Kill You...

About four months ago the two main hospitals in our area started using a new form of electronic prescription. I have no idea why because there was nothing wrong with the ones I had been using, but alas what do I know.

We have thus come to the conclusion that the hospitals are out to kill their patients. That can't be, you may state, they are always out to heal you. While that may be the case they are also making our jobs a complete pain in the ass. Let me display Exhibit A:

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Looks pretty fancy eh? Nice and clean, drug and sig in big bold letters along with the patient name. But wait, looks can be deceiving. Those of you non-pharmacy geeks I shall explain.

It states that the drug is Norvasc (Amlodipine). Thats clear enough.

Below that is the strength and the sig. What that sig is saying is "Take 10mg by mouth once daily". Thats clear enough as well.

Gives you the start date, the quantity, the refills....

and then at the bottom theres the instructions. "Take one-half tablet daily". But wait, you may be saying, on the top it says take one tablet daily. So which one is it?

Welcome to my world. What follows is a phone call to the nurse to clarify a prescription which should have been clear in the first place and then a return phone call about 2 hours later. As you can see the correct directions were the half-tablet daily.

To make matters worse a handful of doctors do not use quantities, they use days. So where it says Quantity: Sixteen on this prescription, Dr. Jackass would write it as Days: Thirty-Two. That may not be a big deal accept 95% of the scripts we come across are the quantity variety. So when you're crankin out 300+ scripts and you see the same form prescription you've been seeing all day, you naturally assume that the information on the script will be the same. Needless to say this has called a large amount of problems and when you call the office to discuss this all they tell you is that; "Well this is the way we're going to do it, so get used to it."

Things are stressful enough on a daily basis and now we have to deal with this bullshit. I miss the days when you'd get a script and you just couldn't read the handwriting. At least that was a legit excuse...

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