Wednesday, September 26, 2007

Why not just wait?

Is it so hard to wait just 2 minutes? I realize we are in a grocery store and that there are pretty cookies near by, but must you be impatient and just leave rather than wait?

We had a prescription for Accutane today. Because of the nature of the drug, it can cause rather severe birth defects, the person has to sign up for the iPledge program to help monitor the patient so as not to cause birth defects. Basically its this long ass process to get the prescription and to top it off the store was never setup with iPledge (seeing as the store is only 4 weeks old).

So I asked the woman politely to wait a minute or two while we made a phone call (to 'borrow' another store's id for now so she could just get it here) but instead she decides to become impatient and states she'll just be back later. Of course she then leaves... without giving us her damned iPledge ID number.

Of course when she comes back she's pissy because 'we said it would take just a minute or two'. It ended up taking even longer than it normally would because we had to start the process all over again.

Is it really that damned hard to wait 120 seconds? What could be so damned important that you have to wander off? Did your dog call you and tell you his tongue was stuck to the freezer? Was your grandmother dying? I mean c'mon...

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